M7 · Pricing foundation
Print view7.1Price books: name, purpose (segment, region, channel, partner), currency, and active status.
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7.2How does a quote or order get its price book: a field on the account or opportunity, a default, a user choice, a partner program? State the rule and give an example.
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7.3Currencies: do you set prices explicitly per currency, or convert from a base price by exchange rate? Which rate source and rounding?
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7.4List prices for every product, selling model option, and currency, with effective dates.
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7.5Who changes list prices, how often, and in which source system? Do you apply mass adjustments (for example, plus 5% across a price book) or schedule price changes with effective dates?
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7.6Do you track product cost for margin? If yes, give cost books and the margin formula.
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7.7Calculation order: list every step that turns a list price into a net price, in order (list price, volume, attribute, bundle, manual discount, promotion, rounding, and so on). Give one worked example with numbers at each step. This becomes the pricing procedure.
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7.8One pricing procedure or several? If several, say which transaction types, segments, or channels use which. May the agent start from Salesforce's default procedure?
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7.9Do prices depend on lookups the standard decision tables don't cover (for example, price by region and segment)? Name the lookup keys and the result.
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7.10Should the price waterfall be saved and shown on each line? Do you want Decision Explainer (AI explanations of a price)? Should advanced price logs be on in non-production orgs?
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7.11Rounding: decimal places per currency, rounding mode, and whether rounding applies per line, per total, or both. Do any products need unit prices with more than two decimals?
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7.12Do products have a minimum or maximum allowed price (floor and ceiling)? Should price history be tracked?
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7.13After list prices or adjustment data change, should pricing data sync automatically? What delay is acceptable?
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7.14Are Revenue Cloud prices net of tax? (Tax calculation itself is covered in M22.)
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